Although live chat and 1-800-numbers are staples for online software vendors, not all live visitor engagement solutions are created equal. Second-generation chat tools support proactive engagement, but without predictive personalization capabilities, a solid targeting strategy, a process for continuous optimization and an integrated, specialized live sales team, vendors miss the opportunity to maximize the performance of their live sales operations.
This white paper from MarketLinc details how lost revenue can be recovered from visitors with purchase intent who require live, human engagement to make their purchase decisions (the Underserved) through Intelligent Visitor Engagement.
Sponsored by MarketLinc
The MarketLinc Intelligent Visitor Engagement Solution enables eCommerce businesses to capture up to 20% more revenue by offering live sales assistance to visitors that require more than a digital only experience. Our real-time, data-driven managed solution identifies the best visitors to engage with personalized help at the right moment, and includes everything your business needs – from advanced analytics, proactive live chat software and expertly-skilled live sales assistants – to rapidly increase conversion rates, decrease abandonment rates and grow revenue. Our low risk, proven solution requires no upfront budget or additional resources and you pay only for the incremental revenue we generate, nothing more. That's our guarantee.