Resource Library: Featured

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2025 Direct Mail Marketing Benchmark Report

Franklin Madison Direct’s 2025 Direct Mail Marketing Benchmark Report combines the latest marketer and consumer research to present a full-spectrum view of the current and future landscape of direct mail. Their 2025 research shows that mail has not only maintained … Read more »


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A Practical Guide to Agentic AI for Customer Experience

When intelligent systems seamlessly enhance every touchpoint customers have with a brand — that’s the power of AI agents to revolutionize customer experience. AI agents can make decisions, perform tasks and adapt to an environment without constant human intervention to … Read more »


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Mastering AI Discoverability

AI agents and large language models (LLMs) are transforming how consumers discover and choose businesses, collapsing the traditional search journey into instant recommendations. This white paper unpacks why classic SEO is no longer enough — and introduces Location Performance Optimization … Read more »


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Building Trust in the AI Age: A Guide to Consent, Privacy, and First-Party Data Excellence

AI is transforming marketing. But without consented, high-quality first-party data—and a clear privacy framework — your strategy is at risk. In this executive guide from OneTrust and MarTech, discover how to turn compliance into a competitive edge and build a … Read more »


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The 2025 B2C Buyer Experience Report

The 2025 B2C Buyer Experience Report reveals that while consumers show surprising acceptance of AI in their buying journeys, they’re not ready to abandon human connections. Brands face a delicate balancing act: AI can enhance efficiency and provide quick answers, … Read more »


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Leveraging AI and Search to Get Ahead in a Saturated Market

n 2024, retail marketers faced rising CPCs, flat conversions, and new challenges driven by AI-powered search. Semrush partnered with RetailX to analyze thousands of retail SERPs and uncover what’s changing—and how top retailers are responding. From competitive traffic shifts to … Read more »


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3 Reasons Organizations Are Centralizing Their Email Marketing

This white paper outlines how organizations with multiple teams, departments, or locations can streamline their email marketing by adopting a centralized, multi-account solution. It highlights three key reasons to make the shift: With features like tiered account access, branded templates, campaign … Read more »


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The Ultimate Multi-Account Email Marketing Buyer’s Guide

If you manage marketing for multiple brands, departments, or locations, you know the drill: scattered tools, disconnected data, and inconsistent messaging that’s hard to scale across customer touchpoints. Constact Contact created the Multi-Account Solution Buyer’s Guide to help simplify your world. … Read more »


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Semrush AI Overviews study: What 2025 SEO data tells us about Google’s search shift

Google’s AI Overviews, generative summaries within search results, are rapidly reshaping SEO — available in 13.14 % of all US desktop queries by March 2025 (up from 6.49 % in January). Predominantly triggered by informational searches (88.1 %), they span industries like Science, … Read more »


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The Essential Media Performance Audit Checklist

This essential media performance audit checklist is a tactical framework designed to help marketers evaluate spend, uncover inefficiencies and align strategy with business goals.  Whether you’re vetting a new agency, managing in-house, or optimizing an existing partnership, this tool guides … Read more »


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