Call Analytics and Conversation Intelligence Platforms: A Marketer’s Guide
Even as customers increase their use of multiple channels to research and buy products and services, the telephone – particularly the smartphone – has solidified its role in the purchase journey. Read more
Your Customer is Calling: Make the Most of Your Marketing Spend with Call Tracking
Date: Mar 16, 2021 1:00 EDT (10:00PDT)Speakers:
Lea Anne Roberts,
Director of Marketing & Call Centers,
Reliable Heating & AirBrooke Veal, Senior Customer Success Manager, CallRail
The Search Marketer’s Playbook for Offline Conversions
According to Comscore, 78% of local searches on mobile devices led to a purchase within 24 hours. Of those purchases, 73% were done in a physical store, 16% occured over the phone, and only 11% online. Consumers have a desire … Read more