We have all come across live chat boxes on websites. Many large online businesses have adopted them, and their popularity is growing.
This white paper from ApexChat answers some key questions about this growing opportunity:
- Can they be effective for improving lead generation and sales?
- Are there any measurable improvements to customer experience and conversions that companies realize when using live chat?
- How can companies utilize live chat effectively without major changes to day-to-day operations?
Sponsored by ApexChat
We have all come across live chat boxes on websites, but are they effective for improving lead generation and sales? Are there any measurable improvements to customer experience and conversions that companies realize when using live chat? How can companies utilize live chat effectively without major changes to day-to-day operations? We’ll address these questions and more.