A Practical Guide to Agentic AI for Customer Experience
When intelligent systems seamlessly enhance every touchpoint customers have with a brand — that’s the power of AI agents to revolutionize customer experience. AI agents can make decisions, perform tasks and adapt to an environment without constant human intervention to … Read more
Transform Retail Experiences: Building Trust in the Age of Modern Privacy
In today’s privacy-conscious world, retailers face the dual challenge of delivering personalized experiences while building customer trust. As privacy laws evolve and consumer awareness grows, the stakes for transparency and compliance have never been higher. What you’ll learn from this … Read more
Global Benchmark Report 2025
As a marketer, it can be hard to know how your results compare to the competition. To know if something’s gone awry with your strategy, or if the wider industry is seeing ripples. To know if you’re delivering exceptional campaigns, … Read more
7 ecommerce automation templates to supercharge ROI
Spending too much time building marketing campaigns? Don’t worry, there’s an automation for that. The days of manually building and segmenting every campaign are over. Intuitive and powerful automation builders help streamline the creation of personalized and authentic customer journeys. … Read more
Getting Your Email Data Strategy Right
Date: Apr 3, 2025 1:00 EDT (10:00PDT)Speakers:
Kevin Shectman,
Director, Product Marketing, Braze
Chris Marriott,
President & Founder, Email Connect
The Search for Smarter Shopping: The Power of Product Content
Three decades into the e-Commerce revolution and consumers are still frustrated that it’s often difficult to find just the right thing. How can this be? Yet it’s true. That was one of many key findings from a new consumer shopping … Read more
The State of Product Discovery in Digital Commerce 2025
This exclusive report offers a deep dive into the dynamic world of ecommerce, revealing the strategic role of product discovery in driving ecommerce revenue and customer loyalty. Based on a comprehensive global survey of over 200 retailers, this report provides … Read more
Data-Driven Strategies for Retail Success
Date: Jan 23, 2025 1:00 EDT (10:00PDT)Speakers:
Ella Crocket,
Customer Success Manager, CrownpeakKatie Gorwits-Chapman,
Customer Success Manager, Crownpeak Imran Choudhary,
VP eCommerce, Crownpeak
7 Best Practices Retail Sector
What if you could reach your audience at just the right moment with personalized messages that inspire action and build loyalty? In today’s competitive market, connecting meaningfully with customers is the key to standing out. This free white paper, The … Read more
Charting the Path Forward: Building a Future-Forward Platform for Retailers in 2025
Date: Nov 12, 2024 1:00 EDT (10:00PDT)Speakers:
Bill Sears,
Group Vice President, Solution Strategy, Zeta Global
Melissa Tatoris,
Head of Retail Practices, Zeta Global Leslie Lorenz,
Head of Retail Practices, Snowflake
