The way buyers and sellers interact is changing rapidly. Field Sales, for example, are now the new Inside Sales; operating completely as a remote, online sales force. Digitally enabling the buyer’s journey went from a ‘nice to have’ to a ‘must have’ practically overnight.
Consumers want more remote, self-service education and expect immediate engagement after contacting a company. Businesses are contending with a digital-first world, but still want to engage customers in a personalized selling experience. How can organizations meet demands for scalable, personalized, and timely customer engagement?
- What’s driving the rise of digital sales
- Challenges and limitations to its adoption
- and how to best innovate your techniques and technologies to match the new normal
Sponsored by Conversica
Conversica is a high-growth technology company that provides a cloud-based artificial intelligence platform for engaging inbound leads in the sales process. Through natural, two-way email conversations, the company's automated sales assistant automatically engages, qualifies and follows up with leads to convert them into sales opportunities, freeing up salespeople to focus on closing new business.