The Golden State Warriors: Leading on the Court and in Social Media
From draft selections, to free agent signings, to coaching hires — the Golden State Warriors seem to make all the right moves. But they excel at much more than just winning games. Their social media team has built a social … Read more
Mapping Roles and Responsibilities for Social Media Risk
Social media has introduced a wide array of opportunities for organizations to engage with customers and partners. But with these opportunities comes risks – like a damaged brand reputation, regulatory violations, privacy issues, intellectual property compromises, social engineering, astroturfing, phishing, … Read more
The Definitive Guide to User Generated Content
The always-connected consumer is creating and sharing content, and is influencing the way brands interact with customers. In fact, reports have shown that millennials find user generated content 20% more influential than any other type of media. So how can … Read more
Social Goes Shopping: Ecommerce Developments in Social Media
There has been a lot of talk lately around the “buy button” revolution and the ability for shoppers to make purchases directly on various social media platforms. So much so, that it is difficult to keep track. The “Social Goes … Read more