Resource Library: Analytics

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The Enterprise Guide to Customer Intelligence

Has your business been impacted by the empowered customer? If so, then you know from firsthand experience that the “customer is in control.” In order to adjust your strategy to meet their demands, it’s critical to become familiar with the … read more »


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12 Strategies for Improving Conversions

This white paper from SiteSpect explores 12 strategies for maximizing conversion rates by examining the elements that are either helping or hindering the customer experience. Once you thoroughly understand these strategies, you can use multivariate testing and site optimization to … read more »


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Out of the Dark Ages: The Rise of Social Media Sentiment Analysis

As social media continues to prove itself as an unbiased and convenient forum for individuals to express their emotions, sentiment analysis is the key to understanding how various demographics feel about a certain product, brand, or experience. This white paper … read more »


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The Definitive Guide to Twitter Marketing

With social media and digital marketers in mind, Union Metrics has compiled their favorite best practices for creating a Twitter strategy and measuring impact on the platform. Whether you’re just getting started or a seasoned pro, this ebook is for you. … read more »


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Learn what mobile users think of you

According to Gartner, in 2016 mobile apps will surpass websites as the primary way customers engage with brands. Given the rise of the mobile app economy, it’s more important than ever to learn what mobile users think of your mobile … read more »


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Enterprise Social Media Management Software 2015: A Marketer’s Guide

Find out more about the explosion in social media management software, plus the latest trends, opportunities and challenges in social media management. read more »


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Attribution: Modeling for Data-Driven Marketers

Attribution for the data-driven marketer To help data-driven marketers find better multi-touch strategies for understanding the full customer journey, allocating marketing budgets, and optimizing campaigns, Adroll ran an in-depth survey of professional marketers in the US. The findings in this … read more »


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Enterprise Call Analytics Platforms 2014: A Marketer’s Guide

Enterprise Call Analytics Platforms 2014: A Marketer’s Guide New! Market Intelligence Report: Author: Karen Burka, Senior Research Consultant Editor: Claire Schoen, Third Door Media Advisor: Michael Boland, BIA/Kelsey   Download Now   Learn more about call analytics software tools and … read more »


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Marketer’s Guide to Call Tracking for Local Search

If driving calls and revenue from local search is important, this white paper from Ifbyphone can help. It explains how marketers and agencies are using call tracking technology to tell exactly how their local search campaigns drive calls and sales. … read more »


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7 Steps to Unlock Your Social Data Through Customer Enagagment

Your audience is your biggest business asset. Today, brands deal with an empowered audience — engaged in real-time social and mobile conversations across many digital platforms. They are in the driver’s seat, shaping business roadmaps and influencing purchases. For these … read more »