Call Analytics and Conversation
Intelligence Platforms:
A Marketer’s Guide
New!
MarTech Intelligence Report:
Learn more about call analytics and conversation intelligence software tools and platforms – what the capabilities are, and how they can help marketers drive more revenue from calls. This report examines the current market for call analytics and conversation intelligence platforms and the considerations involved in implementing this technology.
Included in the report are profiles of 10 leading enterprise call analytics vendors, pricing information, capabilities comparisons and recommended steps for evaluating and purchasing. Vendors profiled in this report:
- CallRail
- CallTrackingMetrics
- Convirza
- Infinity
- Invoca
- iovox
- Marchex
- Nimbata
- Phonexa
- Ringba
Editorial Adviser: Kim Davis, Editor-at-Large, MarTech, Third Door Media
Research, Writing and Editing: Pamela Parker, Research Director, Content Studio, Third Door Media
Research: Allison Lofaro, Director of Event and Client Success and Karen DeWeese, VP of Event and Client Success, Third Door Media