A guide to choosing technologies that will support your most ambitious CX goals
- The importance of a unified customer profile
- “Must have” and “nice to have” capabilities
- The most promising applications of AI
Sponsored by SundaySky
SundaySky is transforming CX engagement for Fortune 500 B2C brands, enabling them to deliver video-powered experiences at critical moments along customer journeys that engage, educate and inspire consumers. Our unparalleled Video Experience Platform powers billions of unique digital experiences annually for the world’s leading brands, including 1-800 Contacts, Bank of America, MetLife, Staples, UnitedHealthcare, Verizon, and many others. SundaySky equips brands to achieve breakthrough outcomes and quantifiable business value from increased revenue, reduced costs, lower churn, and higher customer satisfaction.
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