The Basics of Consent and Preferences: 7 Tenets to Keep in Mind
In the digital landscape, the line between engagement and annoyance is thin. Discover the power of consent and preferences in shaping seamless, positive customer experiences. Learn how to empower your customers with control over their data while enhancing engagement and … Read more
Unify consented data across your tech stack
Unlock the secrets to optimizing your technology infrastructure with consent management. Discover how integrating consent management optimizes Customer Data Platforms (CDPs) for consent and usability, ensures marketing automation compliance – creating consent-based marketing segments, and seamlessly powers martech systems aligning … Read more
Quick Answer: What Are the Steps to Prepare for Composable Commerce?
More and more organizations are opting for composable commerce to elevate speed, agility, flexibility and scalability. So how can you start making the most of composable architecture to get ultimate control over the operations and performance of your business? The … Read more
Personalization That Exceeds Expectations
As more and more customers report their desire for personalization, top brands understand the importance of investing in the right tools to make it happen. A modern content management system stands out as the key piece to delivering relevant experiences. … Read more
Every Moment Counts
Great customer experiences happen in real time — not days or weeks after a customer engages. Real-time profiles, complete with individual customer attributes and behaviors, let businesses create robust audience segments that drive customer engagement. These concepts apply to many industries. Using … Read more
Invest In Your Content Agility
Today’s customers expect cross-channel personalization and real-time responses, especially from large, traditional financial services firms. However, the traditional organizational structure doesn’t lend itself to the ultra-fast pace of content creation. Data is siloed, each team’s focus is narrow, and prioritization … Read more
Orchestrating The Customer Journey For Retail Success
As the digital ecosystem expands, online and offline channels have converged. Customers now interact with brands in so many different ways, different places, and at different times that orchestrating a harmonious shopper’s journey can be challenging. Like a conductor setting the … Read more
Deepening The Database
For years, we’ve witnessed a shift in the digital economy— consumers value experiences over products. And more than ever, they’re looking for experiences to be tailored to their unique needs. Customers expect high-quality, digitally driven experiences and self-service options across … Read more
The 2024 Guide to Email Deliverability
Have you ever panicked when a top-performing email campaign flops? Before you worry you’re losing your creative touch and start to overhaul your email strategy, take a look at your email deliverability. It could be the culprit. Deliverability has become … Read more
The 5 Best Practices of Leading Marketing Teams
These days, everyone is talking about marketing automation. But what do the best of the best B2B marketing teams do differently? Adobe asked them. The responses from more than 600 organizations were distilled into a value-packed, 29-page research report, the … Read more