14 Critical Metrics Extracted From Phone Calls in Q1 2014

cover imageDuring Q1 2014, LogMyCalls processed millions of call segments using their Conversation Analytics engine. These calls were from dozens of industries across North America. The analytics engine extracts data from calls like lead score, conversion rates, and missed opportunities.

Conversation Analytics extracts all of this data based on the words and phrases said by both the agent and caller on the phone call itself. This White Paper is a report of the 14 critical metrics LogMyCalls extracted from phone calls in Q1 2014.

Sponsored by LogMyCalls
LogMyCalls is a smarter call tracking solution, an inexpensive tool for businesses seeking to optimize marketing, track leads and improve performance. These tools—phone call tracking, call recording, mobile marketing automation, and call performance scoring—allow businesses to determine which advertising methods are effective and improve their ability to secure business over the phone. LogMyCalls is on a mission to measure and then unleash the extraordinary power in every customer contact. For more information, visit LogMyCalls.com or call 866-811-8880.