About
Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, it has seen rapid adoption and now provides over 95,000 ecommerce businesses with TrustScores based on more than 10 million reviews. Trustpilot enables businesses to engage with customers directly, inviting them to provide reviews of their online experience. This gives brands, in an increasingly crowded online world, the chance to have a better dialogue with customers and channel feedback to improve business operations and customer satisfaction.
Resources from :
Let Customer Reviews Drive Your Conversions
Date: Apr 4, 2019 1:00 EDT (10:00PDT)Speakers:
Brian Massey, Managing Partner, Conversion Sciences
Allie Maupin, Manager of Customer Success, Trustpilot
The Complete Guide to Reviews
Consumer reviews can provide much more than just feedback on products and services, they also provide a way to attract more visitors to your website and a higher click-through rate. Reviews that your company receives from consumers can be a … Read more
10 Ways You Can Use Reviews to Make Your Job Easier
Implementing these 10 tips from Trustpilot can increase efficiency, grow revenue, and make your business stronger. Tips include: How to resolve customer issues and build fans for life Create stronger email marketing campaigns Track trends and more
The Case for Reviews: How Consumers Use Reviews Today
If you run a successful business, you know your team can’t make decisions based on “what we think will probably happen.” You have to use data. That’s why Trustpilot is providing the data-driven research explaining how consumers use online reviews … Read more
Reduce Cart Abandonment and Increase Revenue with Customer Reviews
Getting visitors to engage and shop on your website is a big deal—but really only one part of the conversion process. A bigger challenge is actually getting them to convert once they’ve started a purchase. Research from Trustpilot shows that … Read more
Reduce Cart Abandonment and Increase Revenue with Customer Reviews
Date: Jul 29, 2015 3:00PM GMT, 4:00PM BST (11:00EDT)
Speakers:
Andrew Shotland, Local (SEO) Consultant, LocalSEOGuide.com
Mikkel Drucker, VP of Product Marketing
Growing Your Business With Customer Reviews – October 30, 2014
Date: Oct 30, 2014 1:00 EST (10:00PST)Speakers:
Chris Silver Smith, President, Argent Media
Andrew Shotland, Local (SEO) Consultant, LocalSEOGuide.com
Jonathan Hinz, Director, Product Marketing, US., Trust Pilot
Google Seller Ratings – What You Need to Know
Google Seller Ratings are a proven and easy way of increasing traffic to your site and thus multiplying sales. Google aggregates reviews from a variety of third party shopping review sites, as well as Google Checkout. They then create an … Read more
7 Myths About Online Reviews
It’s time your business took control of its online reviews. After all, 82% of consumers surveyed considered user generated reviews ‘extremely valuable’ or ‘valuable’. They’re potential customers you could be losing because a rival business is actively engaged in getting … Read more
Top 5 Questions When Choosing Your Online Review Platform
How to ask the right questions, chase perfection and eliminate risk when choosing an online review platform. Find out the essential questions you should be asking when looking for the perfect online review platform with our free eGuide. We’ve covered … Read more
The Power of Online Reviews
Whatever you might think of them, the power of online reviews cannot be ignored. Whether you’re a small e-tailer, an online giant, or a global blue-chip – online reviews have an impact. In this eGuide, we will demonstrate why your … Read more
6 Tried and Tested Conversion Strategies for eCommerce Managers
You’ve spent all this time and money to get people to your website, but once they reach the checkout process of your site, some folks will decide not to purchase just yet – and leave. This white paper will share … Read more