The State of Messaging Report

Customer.io

Get your house in order for 2024

Building relationships with your customers is like constructing a well-designed house. Every time you reach out to your customers—from a simple transaction confirmation to a sophisticated multi-touch campaign—you’re building a relationship.

A successful messaging strategy lays a solid foundation, creates a blueprint for ongoing engagement, and invites customers to make themselves at home with your brand.

In The State of Messaging Report, you’ll find key findings from 2023 and discover trends shaping 2024 to help you optimize your messaging and thrive in the ever-evolving realm of customer engagement.

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Sponsored by Customer.io
Customer.io is a customer engagement platform designed for marketing teams to create data-driven campaigns that reach people across all messaging channels at the right time. We offer two products: • Journeys: a messaging automation tool for all of your engagement needs. • Data Pipelines: a customer data platform that connects your entire tech stack.

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