Your customers’ own words are more important to your brand than any marketing tagline you can write. More than 90% of consumers say they trust recommendations from others – even people they don’t know – over branded content!
User generated content (UGC) – the pictures, videos, tweets, reviews and social media comments from real customers about real experiences – can be a potent marketing tool. Not only does UGC strengthen bonds with existing customers, it influences potential new customers. You just have to know how to use it.
Join our reputation management experts as they show you how to proactively leverage customer reviews, ratings and social media comments. They’ll share best practices for using positive reviews, as well as how to turn negative UGC into brand-building opportunities.
Attend this webinar and learn:
- Tips to capture authentic customer feedback in near real time.
- Techniques to effectively share customer feedback on social channels and websites.
- Proactive steps to use UGC to sell your products and services.
Sponsored by BirdEye
The BirdEye platform lets businesses tap into the most powerful source of revenue: happy customers. Gather, analyze and act on customer feedback from social media, review sites and surveys about brands, locations, products and services – in real time, from one place. Whether you have one location or thousands, the BirdEye platform turns your customers into a marketing engine that accelerates positive word-of-mouth, boosts ratings and increases revenue.