Resource Library: Social Media

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Social Media Myths

One of the most important aspects of creating successful social media campaigns is choosing the right social media channels. There are some common myths about individual social media platforms that may be influencing your decisions and standing in the way … read more »


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How to Get Social Media Influencers Talking About You

Who are social media influencers and why are they so important? A social media influencer is someone who talks positively about your brand and products on Twitter, Facebook, Google+, Pinterest or any other social media platform. He or she can … read more »


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Inside Twitter: An In-Depth Look Inside the Twitter World

Over the past few years, Twitter’s growth has been explosive. With 255 million active users each month, and 500 million tweets sent each day, Twitter has become one of the most ubiquitous social media platforms in the world. While Twitter’s … read more »


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8 Ways to Build Your Brand Using Social Media

Social media has changed the way our entire world works. Everyone has an equal voice and immediate access to vast networks of friends and followers. Customers are vocal, sometimes passionate, with their likes and dislikes about the brands, products and … read more »


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Enterprise Social Media Management Software 2014: A Marketer’s Guide

Find out more about the explosion in social media management software, plus the latest trends, opportunities and challenges in social media management. read more »


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How to Turn Bad Reviews Into New Customers

Getting a bad review on a social network can seem like the end of the world, especially if the negative reviews gain traction in a community and draw comments from some of your more reliable customers. Just because someone spoke … read more »


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An Introduction to Twitter for the Real-Time Advertiser

New ad targeting capabilities from Twitter give brands a way to use their own data to create more niche targeting and deliver even more tailored advertising across Twitter’s platform. Known as tailored audiences, this new targeting capability presents an opportunity … read more »


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Enabling The Business with Social Relationship Platforms

The role of the IT leader is changing. CIOs must shift their focus from “keeping the lights on” to enabling the organizational growth through new technology and improved processes. With social media efforts taking an increasingly important role in the … read more »


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An Introduction to Twitter for the Real-Time Advertiser

New ad targeting capabilities from Twitter give brands a way to use their own data to create more niche targeting and deliver even more tailored advertising across Twitter’s platform. Known as tailored audiences, this new targeting capability presents an opportunity … read more »


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Real-Time Marketing: Go Beyond the Buzz

Definitions, Examples and Work Plans to Get You Started Social media has removed the barricade between brands and consumers, letting them connect directly to one another. Marketing in social media is not about broadcasting a message or talking at your … read more »