About Chatmeter


Chatmeter helps enterprise retail brands and agencies managing multiple locations increase their revenue. Since being the first Local Reputation platform in 2009, we now analyze and improve over 1,000,000 storefronts for their reviews, rankings, and listings.

Resources from Chatmeter:


The Ultimate Reputation Management Guide for Financial Services

From discovery to conversion to retention, online reviews play a pivotal role in building and supporting a successful financial brand at scale. On public review platforms, customer interest, attraction, trust, and loyalty can be swiftly won or lost. With such … Read more »


The Ultimate Reputation Management Guide for Retail Brands

What do excited shoppers worldwide check before deciding where to spend their hard-earned dollars? Online reviews. The words customers read in those reviews can move them towards your stores – or push them away and through the doors of your … Read more »


Reputation Management For Healthcare Organizations

91% of 18-34 year olds trust online reviews as much as they trust personal recommendations. Whether a patient seeks a new healthcare plan, doctor, specialist, pharmacy, facility, or service, a majority of consumers today begin their search online. Discover what … Read more »


Reputation Management Guide: How to Manage Your Online Reputation

Discover what it takes to optimize your online reputation and increase your search ranking. 92% of consumers searching on Google never click beyond the first results page – make sure you show up. Chatmeter’s Reputation Management Guide walks you through … Read more »


Your Guide to Scoring Google 5-Star Reviews for Multi-Location Businesses

Date: Mar 8, 2022 1:00 EDT (10:00PDT)

Hannah Sither, Customer Service Specialist, A&W Restaurants, Inc.
Allen Rosenbaum, Senior Customer Success Manager, Chatmeter


From Customer Reviews to Customer Insight: Best Practices in AI and Sentiment Analysis

Date: Sep 5, 2019 1:00 EDT (10:00PDT)

Trent Brock, Community Development Marketing Specialist, PODS Enterprises
Sridhar Nagarajan, VP of Product, Chatmeter


Using Voice Search to Transform Your Local Search Strategy

Date: Sep 11, 2018 1:00 EST (10:00PST)

Collin Holmes, Founder and CEO, Chatmeter
Andrew Shotland, CEO, LocalSEOGuide.com

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