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Date: May 24, 2016

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Mapping the Value of Your Customer’s Experience

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Date: Apr 12, 2016 1:00 EST (10:00PST)

Anthony Quiroz, Principal Strategy Analyst, CX, Ethology
Geoffrey Wilcoxson, Principal Strategy Analyst, Ethology

Best Practices for Managing Multiple Social Channels

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Date: Mar 31, 2016 1:00 EST (10:00PST)

Maggie Malek, Head of Social Media and PR, MMI Agency
Dino Kuckovic, Team Lead, Customer Success, Falcon Social

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