About Thunderhead
Thunderhead’s intuitive ONE Engagement Hub joins up web, mobile, high street and contact centre customer experiences, connecting them with your existing CRM system, giving you a multi-dimensional view of all your customers. It allows you to act on an individual customer’s needs in real-time. Effortless engagement just got personal.
Resources from Thunderhead:
The Forrester Wave: Journey Orchestration Platforms, Q4 2018
In the era of the customer, understanding omnichannel journeys is critical. But drawing on this insight and delivering personal experiences at scale, across every available touchpoint, is a challenge often kicked into the long grass. If you’ve got the right … Read more
Build a Campaign Supernova: The Next Generation of Campaigns
Face the facts, customers are tired of being treated like a number. They want relevant and timely offers and communications that make sense for them, based on where they are on their unique journey with your brand. Yet businesses continue … Read more