Digital Analytics: Opening the Gates to Customer Engagement

Date: Jun 26, 2014 1:00 EDT (10:00PDT)

Speakers:
Brian Hess, Director of Retail Strategy, CrossView
Gord Hotchkiss, Consultant, Enquiro
Jenny Elliott, Senior Manager, Digital Analytics, CrossView

Discover how to give your customers a delightful shopping experience that has them coming back for more. In this webcast we will discuss how analyzing the behavior of your shoppers is strategic to customer loyalty and deepens brand engagement. We will show you how to convert more of those shoppers using digital analytics to identify and remove barriers the shoppers face when purchasing.

Join us for this webcast and learn the answers to questions like these:

  • How do we know our site is working?
  • What analytics are important?
  • What works on your website and what is appealing to your customers and driving more sales?
  • What is causing shoppers to leave before the purchase – and can we fix this?

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Sponsored by CrossView

CrossView is a global cross-channel commerce solutions provider delivering strategy, technology and services for a connected commerce enterprise.

Our cross-channel commerce solutions unify marketing and technology for more personalized, profitable customer experiences. We build, integrate, launch and manage technology across all devices and touchpoints, partnering with clients to understand, engage and delight customers.